Airport Baggage Handler
14 hours ago
At HANUR XPRESS PTE. LTD., we are seeking a skilled Airport Baggage Handler to join our team.
About the Role:- This is a 6 days a week, rotating shift position.
- You will be working at the Airfreight Terminal.
Your Key Responsibilities:
- Attend to passengers at arrival claims with mishandled and damaged baggage.
- Raise reports of mishandled and damaged bags according to airline requirements.
- Trace mishandled baggage and keep passengers informed of tracing status.
- Assist passengers with odd size bags.
- Answer hotline calls on baggage matters.
- A sign-up bonus of $5000.
- An annual wage supplement (AWS).
- Allowances.
- Overtime pay.
- Transportation provided for work beyond midnight.
- Customer Relationship skills.
- Assertive communication.
- Microsoft Office proficiency.
- Process Improvement knowledge.
- ISO certification.
- Hospitality Industry experience.
- Customer Care expertise.
- Compliance awareness.
- Pressure management.
- Attention to detail.
- User Acceptance Testing skills.
- Team Player attitude.
- Customer Service excellence.
- Pricing knowledge.
- Hospitality background.
$60,000 - $80,000 per year, depending on experience.
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