Cafe Operations Manager

2 weeks ago


Singapore beBeeManagement Full time $40,000 - $55,000

Job Opportunity

We are seeking a motivated and enthusiastic Cafe Supervisor to join our team at Coba. The successful candidate will be responsible for supervising daily food and beverage operations, leading and training service staff, and ensuring adherence to hygiene and safety standards.

Main Responsibilities:

  • Supervise and support daily food and beverage operations to ensure high-quality customer experiences.
  • Lead, train, and motivate service staff to deliver excellent customer service and promote a positive work environment.
  • Ensure adherence to hygiene, health, and safety standards in all aspects of food preparation and service.
  • Handle customer inquiries, requests, and complaints professionally and efficiently.
  • Monitor inventory levels and assist in ordering supplies to maintain efficient operations.
  • Collaborate with the management team to improve service standards and efficiency.
  • Ensure compliance with company policies and operational procedures.

Requirements:

  • Previous experience in F&B supervision, preferably in a cafe, restaurant, or hospitality environment.
  • Strong leadership, communication, and interpersonal skills to effectively manage teams and interact with customers.
  • Ability to work under pressure and handle customer service challenges in a professional manner.
  • Good organizational and problem-solving abilities to ensure smooth operations.
  • A valid driving license is required.
  • Bilingual skills (Malay and Mandarin) are an advantage but not essential.

Key Skills:

  • Product knowledge and menu management.
  • Coaching and leadership development.
  • Inventory management and supply chain coordination.
  • Food safety and quality control.
  • Interpersonal and communication skills.
  • Problem-solving and conflict resolution.
  • Hospitality and customer service expertise.


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