
Payroll Support Specialist
1 week ago
As a vital member of our team, you will play a key role in delivering exceptional technical and functional support for payroll functions.
This includes planning, setup, troubleshooting, and implementation of payroll solutions. Your analytical and logical approach will enable you to manage small-scale HRMS projects and analyze issues raised by users.
Key Responsibilities- Provide expert support and consultancy services for HRMS and payroll functions
- Develop and maintain excellent interpersonal and communication skills to effectively engage with customers
- Create detailed documentation for project implementation purposes, including user manuals, requirements documents, and process workflow documents
- Offer logical and best-practice solutions to users
- Manage project team members' expectations and provide guidance on project delivery
- Deliver high-quality end-user training and technical support for HRMS and payroll systems
- Provide post-implementation support to ensure seamless user experience
Candidates must possess a diploma or higher qualification in computer science or information technology. At least 2 years of working experience is required for this position. Experience working with payroll software as an application implementor or support specialist is highly desirable.
Applicants should have strong work ethics, good interpersonal skills, and be self-motivated. A 5-day workweek, Monday to Friday, is standard for this role.
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