Transportation Manager, Campus Services
5 days ago
About Us
Nanyang Technological University (NTU) is a leading research-intensive university with a strong focus on innovation and entrepreneurship. We are committed to fostering a collaborative and inclusive environment that enables our staff to excel in their roles.
We are seeking an experienced and dynamic professional to join our team as Senior Assistant Manager, Auxiliary Services (Transport). In this role, you will be responsible for managing the campus shuttle bus operations, car parks, and EV charging facilities.
As a key member of our team, you will have the opportunity to shape the future of NTU's transportation and mobility solutions. You will work closely with stakeholders to develop and implement strategies that enhance the student and staff experience.
Key Responsibilities- Vendor Management:
- Develop and maintain effective vendor relationships for bus, car parking, and EV charging services.
- Monitor and track services rendered by providers in accordance with contract requirements.
- Ensure service standards are met and identify areas for improvement to enhance customer satisfaction.
- Manage staff and external service providers to deliver high-quality frontline services and project support.
- Transport/Mobility Budgeting and Planning:
- Prepare detailed transport budget reports and track financial targets.
- Develop and implement campus mobility plans, working with other providers to explore new opportunities.
- Collaborate on the technology roadmap with transportation plans to provide efficient and eco-friendly transport solutions on campus.
- Represent NTU in working groups with other departments to identify gaps and develop solutions for the services.
- Benchmark the department with industry best practices, provide advice on industry/market development, and develop recommendations to stay ahead.
- Stakeholder Engagement:
- Build and maintain strong relationships with key stakeholders of the university and relevant government authorities.
- A degree in any discipline. Diploma holders with extensive experience in the transportation function may be considered.
- Minimum 3 years of relevant experience in managing administration/procurement, contracts management, financial transactions, and operations management, preferably in the transport industry or in an Institute of Higher Learning.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills
- Strong problem-solving skills
- Team Player
This position would be based at NTU's main campus. Appointment may vary and commensurate with candidate's prior work experience.
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