Technical Implementation Specialist

4 weeks ago

Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time

Unlock a rewarding career with SEARCH PERSONNEL PRIVATE LIMITED as a skilled Technical Implementation Specialist.

About the Role

We are seeking an experienced professional to join our team as a Technical Implementation Specialist. This is an excellent opportunity for individuals who want to leverage their technical expertise to deliver tailored solutions to clients.

The successful candidate will collaborate with customers and internal teams to scope, architect, design, and implement solutions using the monday.com Work OS. They will also support pre-sales efforts by providing technical expertise, building proof-of-concepts, and delivering post-sale implementation services.

Main Responsibilities:

  • Plan and manage customer onboarding solutions, complex API integrations, data migrations, custom scripting, and user management.
  • Design advanced solutions leveraging monday.com's APIs, apps framework, and integration platforms (e.g., Zapier, Workato, Integromat).
  • Supplement workflows using low-code/no-code tools to extend monday.com capabilities.
  • Act as a project manager for small to medium-sized projects, ensuring timelines, customer goals, and deliverables are met.
  • Conduct end-user training, workshops, and webinars to empower customers and improve adoption of the platform.
  • Work with enterprise customers to define and implement solutions that address their unique business needs and challenges.

Requirements:

  • A Bachelor's degree in a technical field (Computer Science, Engineering, or related) is preferred.
  • 3+ years of experience in B2B SaaS as a technical customer success / implementation manager / professional services consultant / technical project manager, preferably with experience in complex product implementation.
  • Expertise in architecting and delivering technical solutions for enterprise customers, ideally within the onboarding and implementation of software platforms.
  • Strong knowledge of APIs (RESTful, GraphQL) and experience with integration platforms like Unito, Zapier, Integromat, or Workato.
  • Ability to code in Java/ Python, familiarity with React would be advantageous.
  • Strong project management skills with a track record of delivering projects on time and managing multiple stakeholders.
  • Excellent ability to explain complex technical concepts to non-technical stakeholders.
  • Experience with SSO/SAML/AD identity authentication protocols.

What We Offer

  • An estimated salary of $6,200 per month (basic) + commission + transportation claim.
  • A competitive compensation package that reflects your skills and experience.
  • Opportunities for professional growth and development in a dynamic and innovative company.

About Us

SEARCH PERSONNEL PRIVATE LIMITED is a leading recruitment agency in Singapore, dedicated to helping professionals find their ideal job matches. Our mission is to provide exceptional service, build strong relationships, and make a positive impact on our clients' businesses.

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