Virtual Call Center Administrator

3 weeks ago


Singapore LanguageBees Full time

Elevate your career with LanguageBees, a distinguished leader in virtual call center excellence. Our unwavering dedication to excellence, affordability, and reliability in international direct-response vendor services sets us apart. Our extensive clientele, spanning from startups to multinational giants, benefits from our finely calibrated processes. LanguageBees is dedicated to delivering superior outcomes while optimizing costs. Explore our diverse service portfolio, including medical and legal interpretation services and cutting-edge IT professional solutions, ensuring your business thrives in the ever-evolving global marketplace. At LanguageBees, precision defines our approach. Meticulous attention to detail, steadfast professionalism, and an unwavering commitment to exceptional customer service are our trademarks. Your experience with us is tailored to exceed expectations. Committed to continuous expansion, we anticipate and address the dynamic needs of our clients in a swiftly changing global landscape. LanguageBees positions your business for success with forward-thinking strategies. Transform your business with LanguageBees. Reach out today to discover how our global expertise can reshape your approach to virtual call center solutions, propelling your success on the world stage. Plus, benefit from our ongoing training and development initiatives, ensuring your team remains at the forefront of industry excellence.

The Role

You will be responsible for :

  • Receiving and screening incoming calls and emails and determining priorities.
  • Performing project-based work as assigned.
  • Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
  • Scheduling and coordinating meetings.
  • Making travel arrangements and preparing expense reports.
  • Providing other organisational support such as ordering supplies and equipment.

Ideal Profile

  • You have at least 1 year experience within a Admin Assistant or Executive Assistant / Virtual Assistant role, ideally within the Professional Services industry.
  • You are organised and have good interpersonal skills.
  • You can work with minimal supervision and multi-task effectively.
  • You have good computer skills ( MS Word, Excel, Powerpoint).
  • You are adaptable and thrive in changing environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Opening within a company with a solid track record of success
  • Opportunities for career growth & development
  • A role that offers a breadth of learning opportunities


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