Device Infrastructure Specialist

1 month ago


Singapore OPUS IT Services Pte Ltd Full time

At OPUS IT Services Pte Ltd, we are seeking a highly skilled Device Infrastructure Specialist to join our team. This role involves Asset Management of Infrastructure and Computing Devices, providing computer support services for software and hardware, working with vendors, and training users on device usage.

Responsibilities
  • Perform asset management tasks for infrastructure and computing devices.
  • Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance for supported software and hardware.
  • Collaborate with 3rd party vendors to ensure seamless service delivery.
  • Develop and deliver training programs to educate users on effective device utilization.
  • Maintain high levels of productivity and efficiency in completing assigned tasks to meet user satisfaction standards.
  • Manage helpdesk duties with professionalism and attention to detail.
  • Support the Team Leader as backup for Windows Server patching and reporting duties.
Requirements
  • Proven technical skills and experience supporting computing devices.
  • Familiarity with Windows, IOS, and Android platforms.
  • A recognized Nitec in IT or equivalent qualification.
  • A minimum of 3 years of relevant work experience.
  • Professional competencies that include:
    • Ability to work independently without supervision.
    • Effective communication and interpersonal skills.
    • Pro-activeness and initiative in addressing challenges.
    • Strong multitasking abilities.
    • Excellent problem-solving skills.
    • Customer-centric approach in service delivery.

Salary: SGD 45,000 - SGD 60,000 per annum (dependent on experience)


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