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Lift Maintenance Service Agreement Manager

3 weeks ago


Singapore beBeeMaintenance Full time $80,000 - $120,000
Job Title: Lift Maintenance Service Agreement Manager

The role of the Lift Maintenance Service Agreement Manager involves overseeing lift maintenance service contracts with customers.

Responsibilities:

  • Develop, review, and manage lift maintenance service agreements.
  • Renew, amend, or negotiate contract terms as needed.
  • Monitor contract renewals and expirations to ensure timely follow-up and action.
  • Track contract durations, renewal schedules, and any amendments in the system.
  • Address billing or contractual issues promptly.
  • Maintain accurate records of customer interactions and service history.
  • Update sales records and customer databases regularly.
  • Collaborate with the billing and administration team for accurate invoicing according to contract terms.
  • Meet with customers to discuss contract details, resolve issues, and provide support when required.

Skill Requirements:

  • Preventive Maintenance Techniques
  • Invoicing and Financial Management
  • Administrative Support
  • Effective Communication Skills
  • Collaboration and Teamwork
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Databases and Data Management
  • Customer Service Excellence
  • Service Delivery and Quality Assurance