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Network Security Solutions Specialist

2 months ago

Singapore MyCareersFuture Full time

Job Summary:

We are seeking a highly skilled Network Security Solutions Specialist to join our team at MyCareersFuture. As a Network Security Post-Sales Engineer, you will play a crucial role in delivering high-quality post-sales support to our clients, with a focus on network security solutions.

Key Responsibilities:

  • Technical Expertise: Provide in-depth technical support for network security solutions, including firewalls, intrusion detection/prevention systems, VPNs, and secure access control.
  • Post-Sales Support: Collaborate with sales and pre-sales teams to ensure the smooth transition of projects from pre-sales to post-sales phase. Offer guidance on network security design and configuration based on client requirements.
  • Installation and Configuration: Assist clients in installing, configuring, and troubleshooting network security hardware and software.
  • Security Audits: Conduct security assessments and audits of client networks to identify vulnerabilities and recommend solutions for remediation.
  • Documentation: Maintain detailed records of client configurations, incidents, and changes. Create comprehensive documentation for client networks and configurations.
  • Training and Knowledge Sharing: Provide training and knowledge transfer to clients' IT teams, empowering them to manage and troubleshoot their network security solutions effectively.
  • Problem Resolution: Address and resolve network security issues promptly and effectively. Collaborate with vendors when necessary to ensure timely problem resolution.
  • Stay Current: Keep up-to-date with the latest developments in network security and stay informed about relevant technologies.

Requirements:

  • Bachelor's degree in a relevant field, or equivalent experience.
  • A strong understanding of network security principles, technologies, and best practices.
  • Certification in network security (e.g., CCNP, CISSP, JNCIS-SEC) is preferred.
  • Proven experience with network security products.
  • Excellent communication and client-facing skills.
  • Strong problem-solving abilities and the capability to work well under pressure.
  • Ability to work both independently and as part of a team.