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Transformational Leader: Head of Digital Banking

2 weeks ago

Singapore beBeeDigitalBanking Full time
Job Title:

Head of Digital Banking Transformation

About the Role:

We are seeking a seasoned Head of Digital Banking Transformation to lead our organization’s digital transformation initiatives.

The ideal candidate will have extensive experience in leading large-scale, multi-country digital transformation programs and possess a deep understanding of the banking industry.

Key Responsibilities:
  • Lead large-scale digital transformation programs from initiation through post-implementation support
  • Manage delivery of ISO 20022 payment modernization across real-time gross settlement systems (MEPS+, RENTAS, CHATS, RITS, etc.)
  • Drive digital onboarding, API banking, internet/mobile banking, and eKYC initiatives to enhance customer experience and acquisition
  • Direct implementation of multi-channel corporate and retail banking platforms, including ATM, H2H, API, E-Wallets, and Mobile Payments
  • Collaborate with cross-functional teams for regulatory compliance
  • Define and track KPIs, financial budgets, work breakdown structures, and earned-value metrics to ensure timeline and cost adherence
  • Architect and manage delivery of REST/SOAP APIs, payment gateways, and integration with middleware (IBM MQ, ESB, etc.)
  • Implement AML transaction monitoring, sanctions screening, and fraud detection solutions with a strong focus on compliance and risk mitigation
  • Oversee modernization of contact center platforms with AI bots, omnichannel CRM integration, and predictive routing capabilities
  • Deliver strategic payments solutions including PayNow, FAST, GIRO, SWIFT, and cross-border FX payments with real-time capabilities
  • Mentor and lead global delivery teams, fostering continuous improvement, leadership succession, and agile mindset
Requirements:

To succeed in this role, you should have:

  • Extensive experience in leading large-scale digital transformation programs
  • Deep understanding of the banking industry and its regulations
  • Strong leadership and collaboration skills
  • Ability to define and track KPIs, financial budgets, and earned-value metrics
  • Experience with API banking, internet/mobile banking, and eKYC initiatives
  • Knowledge of payment gateways and middleware integration
  • Understanding of AML transaction monitoring, sanctions screening, and fraud detection solutions
  • Experience with contact center modernization and AI bot implementation
  • Ability to deliver strategic payments solutions
What We Offer:

We offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.

About Us:

We are a dynamic and innovative organization committed to delivering exceptional banking experiences to our customers.