Administrative Support Specialist
1 week ago
Job Title: Administrative Support Specialist
We are seeking an experienced and organized administrative professional to support our operations.
Roles & Responsibilities:- Coordinate accident matters with hirers, contractors, vendors, and insurers.
- Work closely with the settlement team to close high-liability cases quickly at acceptable prices.
- Collaborate with appointed accident contractors to turn around accident vehicles efficiently.
- Communicate with insurers to close cases where feasible.
- Update monthly claims status provided by insurers.
- Raise excess invoices for liability cases to clients upon receipt of GIA reports.
- Provide educational sessions to clients' drivers on accident prevention.
- Handle own damage claims with GIA reports.
- Bill excess amounts to clients after vehicle repairs.
- Send notification letters to clients upon receipt of GIA reports.
- Prepare weekly summaries on accident vehicles in workshops.
- Liaise with internal workshops for replacement vehicles in case of accidents.
- Monitor vehicle collection after repairs.
- Quote daily with contractors and send emails to clients within two working days for non-accident related repairs.
Requirements:
- NITEC qualification or equivalent.
- Competency in Microsoft Office applications.
- No prior experience required but preference given to those with Class 3 driving licenses.
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