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Housekeeping Assistant

2 months ago

Singapore DAY ONE PTE. LTD. Full time
Job Summary

DAY ONE PTE. LTD. is seeking a highly responsible and reliable individual to join our team as a Housekeeper. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms to the highest standards.

Key Responsibilities
  • Cleaning and Maintenance: Clean and maintain guest rooms according to set standards and procedures, ensuring a high level of cleanliness and attention to detail.
  • Guest Services: Respond promptly to guests' special requests for miscellaneous items, such as cribs, cots, extra towels, etc.
  • Departmental Policies: Follow departmental policies and procedures at all times, adhering to our company's high standards.
  • Personal Grooming and Hygiene: Maintain personal grooming and hygiene standards, ensuring a professional appearance at all times.
  • Additional Duties: Perform any other duties as may be assigned from time to time, demonstrating flexibility and a willingness to adapt to changing circumstances.
Requirements
  • Cleaning Experience: Able to perform basic cleaning duties, with relevant experience a plus.
  • Responsibility and Reliability: Highly responsible and reliable, with a strong work ethic and attention to detail.
  • Shift Work: Willingness to perform shifts, including evenings, weekends, and holidays, as required.
Preferred Skills
  • Front Office: Experience working in a front office environment, with knowledge of hotel operations and procedures.
  • Quality Assurance: Familiarity with quality assurance procedures and protocols.
  • Housekeeping: Experience in housekeeping, with knowledge of cleaning procedures and protocols.
  • Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Inventory: Basic knowledge of inventory management and control.
  • VIP: Experience working with VIP guests, with a high level of discretion and confidentiality.
  • Property: Familiarity with property management systems and procedures.
  • Weight: Ability to lift and move heavy objects, with a high level of physical fitness.
  • Furniture: Knowledge of furniture maintenance and repair.
  • Wellbeing: Commitment to maintaining a healthy and safe working environment.
  • Team Player: Ability to work effectively as part of a team, with a positive and supportive attitude.
  • Customer Service: Excellent customer service skills, with a high level of empathy and understanding.
  • Scheduling: Basic knowledge of scheduling software and procedures.
  • Safety Training: Completion of safety training programs, with a high level of awareness and compliance.
  • Hospitality: Experience working in a hospitality environment, with a high level of knowledge and understanding of hotel operations and procedures.