Assistant Housekeeper

4 months ago

Singapore ROYAL PLAZA Full time
Roles & Responsibilities

Job Summary:
  • Oversee and direct day-to-day housekeeping operations in designated areas.
  • Ensure the hotel is clean, comfortable, safe, and well-maintained for guests.
  • Coordinate with relevant departments to maintain high service standards and guest satisfaction.
Key Responsibilities (but not limited to):
  • Manage daily work assignments for supervisory and non-supervisory staff.
  • Identify training needs and implement departmental training programs.
  • Establish and maintain effective employee relations.
  • Assist with personnel matters such as interviewing, evaluating, and counseling.
  • Ensure good communication and teamwork between departments.
  • Inspect guestrooms, suites, public areas, and F&B outlets for cleanliness and upkeep.
  • Act as Assistant Executive Housekeeper in their absence.
  • Handle guest requests and ensure compliance with company policies.
  • Plan and coordinate spring cleaning, maintenance requisitions, and staff rosters.
  • Monitor inventory of housekeeping supplies and provide accurate reports.
  • Ensure housekeeping staff maintain high standards in dress, hygiene, and conduct.
  • Implement and monitor security, lost and found, and emergency procedures.
  • Support hotel mission and goals through effective teamwork.
Qualifications:
  • Minimum O levels or diploma from a recognized hotel institution.
  • At least 2 years’ experience in a housekeeping supervisory role.
  • Self-driven, proactive individual with a positive attitude.
  • Team player with strong communication skills and a pleasant personality.
  • Flexible, adaptable, and able to handle change effectively.
Skills:
  • Strong leadership and organizational skills.
  • Detail-oriented with a focus on maintaining high standards.
  • Excellent problem-solving and decision-making abilities.
  • People-oriented with a commitment to providing excellent guest service.
  • Management trainee program is available for those without experience

Applicable for non-work pass holder


Tell employers what skills you have

Front Office
Leadership
Housekeeping
Inventory
Property
Counseling
Adaptable
Compliance
Communication Skills
Furniture
Team Player
Loss Prevention
Employee Relations
Hospitality
Guest Service Management

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