Assistant Housekeeper

4 weeks ago


Singapore SHERATON TOWERS SINGAPORE HOTEL Full time
Roles & Responsibilities

• Daily scheduling of Room Attendants (RA) and Runner’s assignment.


• Supervise, train and check the overall work of RA and public area cleaners


• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.


• Follow up on the work performance and assignments of RA.


• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.


• Inspect VIP rooms prior to guest’s arrival.


• Report maintenance deficiencies that require immediate attention and follow up on their status.


• Handle all guest requests items that come through the Job codes and walkie.


• Ensure that Policy of breaking “Privacy “ is handled seamlessly.


• Maintain Housekeeping supplies at par levels.


• Assist the Executive Housekeeper with Housekeeping stock-take.


• Organise linen stock-takes and collate information.


• Check cleaning standards in rooms are up to Quality Standards.


• Ensure safety of keys and communication devices are accountable for at end of shift.


• Conduct formal performance appraisals of all staff in Housekeeping department.


• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.


• Ensure compliance with legislated heath and safety requirements within the workplace.


• Comply with all Corporate and Hotel Standards and Procedures.


• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.


Tell employers what skills you have

Front Office
Leadership
Appraisals
Quality Assurance
Housekeeping
Inventory
VIP
Property
Investigation
Compliance
Attention to Details
Furniture
Team Player
Loss Prevention
Scheduling
Hospitality
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