Executive Account Manager
4 weeks ago
Role Overview
We are seeking an experienced Executive Account Manager to join our team at One Vogue Pte. Ltd. As an Executive Account Manager, you will be responsible for building and maintaining strong relationships with clients to understand their needs and ensure satisfaction.
Key Responsibilities
- Developing strategies for managing accounts, including setting goals and identifying opportunities for growth.
- Identifying new business opportunities and upselling or cross-selling products and services to existing clients.
- Addressing any issues or concerns raised by clients and working to resolve them promptly.
- Staying informed about industry trends and competitors to better serve clients and develop strategic initiatives.
Requirements
- Good interpersonal and communication skills
- Relevant experience in IT-related fields
- Strong problem-solving and negotiation skills
- Strong customer service orientation
Key Skills
- Negotiation
- CRM
- Account Management
- Customer Relationship
- Service Orientation
- Upselling
- Analytical Skills
- Interpersonal Skills
- Problem Solving
- Adaptability
- Communication Skills
- Customer Satisfaction
- Customer Service
- Customer Service Experience
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