Operational Excellence Specialist

6 days ago


Singapore M-DAQ PAYMENT SOLUTIONS PTE. LTD. Full time
Drive Operational Efficiency as a Project Management Associate

We are seeking a highly motivated and organized Project Management Associate to join our dynamic Operations Strategy team at M-DAQ PAYMENT SOLUTIONS PTE. LTD.

This is an excellent opportunity for an entry-level professional with a strong academic background and a passion for process improvement to gain valuable experience in a fast-paced and rewarding environment.

About the Role

The successful candidate will play a crucial role in driving operational excellence through change management initiatives, workflow optimization, and the development of standardized operating procedures (SOPs).

Main Responsibilities:
  • Change Management: Assist in planning, implementing, and monitoring organizational changes, develop communication plans, track progress, identify potential roadblocks, and propose solutions to mitigate risks.
  • Workflow Optimization: Analyze existing operational workflows, identify areas for improvement, collaborate with cross-functional teams, design and implement optimized workflows, document using flowcharts, process maps, and visual aids.
  • SOP Development: Create clear, concise, and user-friendly SOPs for various operational processes, ensure adherence to industry best practices, regulatory requirements, and company standards, maintain and update SOPs to reflect process changes and improvements.
  • Operational Excellence: Participate in initiatives aimed at enhancing operational efficiency, productivity, and quality, conduct research and analysis to support data-driven decision-making, assist with project coordination and administrative tasks as needed.

We offer a competitive salary of SGD $60,000 - $80,000 per annum, depending on experience.



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