Customer Service Specialist

2 days ago

Singapore beBeeCustomerService Full time $3,000 - $4,500
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service via various communication channels.

Key Responsibilities:

  • Process customer orders and enrolments in a timely manner
  • Prepare daily sales reports to ensure accurate payments received and stock quantities
  • Assist with merchandise and spare parts purchasing
  • Filing of documents and checking of invoices with order forms to ensure correct invoicing
  • Handle customer inquiries and resolve issues promptly
  • Issue products to customers according to their purchases
  • Packaging and dispatching of stock for deliveries and courier services
  • Coordinate with courier services to ensure timely delivery
  • Daily stock count to ensure accurate inventory levels
  • Reorder stock as needed
  • Receive and arrange stock in warehouse for storage and organization

Requirements:

  • Minimum 3 years of experience in customer service or sales administration
  • Strong communication skills in verbal and written formats
  • Proficiency in MS Office applications
  • Ability to work independently and collaborate effectively as part of a team

Benefits:

Competitive salary and benefits package including medical and dental coverage.
Transportation allowance
Meal allowance

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