
Protect Company Assets
1 week ago
About the Role:
This role requires a diligent and observant individual to minimize theft and fraud in a supermarket by monitoring store activity, conducting investigations, enforcing company policies, and ensuring the safety and security of customers and staff.
The Asset Protection Specialist is required to travel to assigned stores following a 5.5 work-week schedule.
Main Responsibilities:- Monitor surveillance systems to detect and deter theft, fraud, and other suspicious activity.
- Conduct routine patrols of the store and distribution centres, including sales floors, stockrooms, and loading docks.
- Apprehend individuals engaged in shoplifting or internal theft, following company protocols and legal guidelines.
- Prepare detailed and accurate incident reports and maintain logs of security-related activity.
- Collaborate with law enforcement and other security personnel as needed.
- Assist in the investigation of employee dishonesty, policy violations, or inventory discrepancies.
- Monitor point-of-sale transactions to detect potential fraudulent activity.
- Educate and support store employees in loss prevention awareness and techniques.
- Ensure all loss prevention equipment is operational and report any malfunctions.
- Respond to emergencies such as theft, medical incidents, or disturbances within the store.
- Maintain a visible presence in high-risk areas to deter potential loss.
- Minimum 2 years of experience in retail asset protection. Prior experience in retail security or law enforcement preferred.
- Possess a Security Officer (SO) License from the Police Licensing and Regulatory Department (PLRD).
- Strong observational and decision-making skills.
- Knowledge of security systems and surveillance equipment.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle sensitive situations professionally.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Physical ability to stand or walk for extended periods and perform apprehensions if necessary.
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