Air Freight Customer Service Representative

1 week ago


Singapore beBeeCustomer Full time $4,000 - $6,000
Job Description:

The role of Air Freight Customer Service Officer requires exceptional communication skills to provide top-notch customer service. This includes responding to customer inquiries about airfreight services, rates, schedules, and documentation in a timely and efficient manner.

Collaboration with internal teams is essential to ensure seamless shipment processing. The successful candidate will assist customers with bookings, pickups, and tracking their shipments while addressing and resolving customer issues professionally.

Maintaining accurate records of customer interactions and shipment details is crucial for this position. Working closely with the operations team, the Air Freight Customer Service Officer will contribute to enhancing processes and service quality, ensuring customers are informed of any shipment delays or changes.

Required Skills:
  • Shipping Documentation
  • Freight Forwarding
  • Inbound Freight
  • Air Freight
  • Freight
  • Shipping Industry
  • Freight Shipment
  • Customer Service
  • Customer Shipping Schedule
  • Shipping
Benefits:

This role offers a unique opportunity to work in a dynamic environment where customer satisfaction is paramount. As an Air Freight Customer Service Officer, you will be part of a dedicated team that strives to deliver exceptional results.

Others:

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.



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