Digital Innovation Specialist

7 days ago


Singapore beBeeInnovation Full time $90,000 - $120,000

Job Title: Digital Innovation Specialist

Job Description:

A Digital Innovation Specialist is responsible for designing, developing, and deploying digital solutions to meet business needs. The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills.

Key Responsibilities:
  • Analyze service delivery metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
  • Utilize ServiceNow and other ITSM tools to manage service delivery and drive continuous improvement.
  • Collaborate with cross-functional teams to gather requirements and analyze scope for service delivery.
Requirements:
  • Project Management Professional (PMP) certification.
  • ITIL V4 Certification.
  • AWS, Azure, or Google Cloud Certifications preferred.
Key Competencies:
  • Project Management: Strategic Planning, Project Scheduling, Resource Management, Agile Methodologies, Risk Management, Stakeholder Management.
  • Service Delivery: ITIL Framework, SLA Management, Incident Management, Problem Management, Change Management, Request Fulfillment, Knowledge Management.
  • Technical Skills: MS Project, Jira, IT Infra understanding, ERP Systems.
Benefits:
  • Opportunity to work on high-profile projects.
  • Collaborative team environment.
  • Professional development opportunities.


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