Card Product Development Lead
7 days ago
About the Job
The Card Product Development Lead will be responsible for serving as the main point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and effective manner.
Key Responsibilities
- Serve as the main point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and effective manner.
- Co-lead and support new projects and initiatives to enhance product offerings.
- Develop and implement customer retention and anti-attrition strategies, striking a balance between customer retention and the collection of annual fees.
Requirements
- Degree or equivalent.
- Minimum 2 years working experience preferably in the Banking / Finance or Fintech industry with exposure to Consumer/ Corporate cards.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Results-focused, self-motivated, and driven to achieve objectives.
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