JDE Applications Support Engineer Position

1 month ago


Singapore VENTURE COVE PTE. LTD. Full time
Job Title: JDE Applications Support Engineer

Job Summary:

We are seeking a highly skilled JDE Applications Support Engineer to join our team at Venture Cove Pte. Ltd. The successful candidate will be responsible for providing technical support and assistance to end-users utilizing JD Edwards EnterpriseOne applications.

Key Responsibilities:

* Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
* Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
* Conduct regular system maintenance, including patching, updates, and monitoring system health.
* Offer end-user training and create documentation to facilitate efficient use of JD Edwards applications.
* Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
* Participate in the development and execution of test plans for system changes and enhancements.
* Maintain compliance with security standards, ensuring data integrity and confidentiality within the JD Edwards environment.

Requirements:

* Bachelor's degree in Computer Science or related field.
* At least 3 years of working experience in providing applications/system support for JD Edwards.
* 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE.
* JD Edwards EnterpriseOne Cloud certification will be an added advantage.
* Strong understanding of business concepts and analytical and problem-solving skills.
* Ability to work in a fast-paced environment and adapt to changing priorities.
* Excellent communication and interpersonal skills.

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