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Shop Floor Team Lead

2 weeks ago

Singapore beBeeLeadership Full time $25,000 - $40,000
Job Title:

Coffee Shop Assistant Supervisor

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Overview:

This role requires exceptional leadership skills, attention to detail, and a passion for delivering excellent customer service.

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Responsibilities:

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  • Lead and motivate a team of baristas and servers to achieve high standards of customer satisfaction and sales growth.", "
  • Manage inventory, maintain accurate records, and oversee cash handling procedures to ensure efficient operations.", "
  • Train new staff members on coffee preparation, customer service, and Point of Sale (POS) systems.", "
  • Monitor customer feedback, address complaints, and implement solutions to improve customer experience.", "
  • Maintain a clean and organized workspace, adhering to health and safety standards.", "
  • Assist in administrative tasks, such as scheduling, employee performance reviews, and inventory management.
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Requirements:

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  • Punctuality and strong work ethic.", "
  • Excellent communication and interpersonal skills.", "
  • Ability to multitask, work under pressure, and thrive in a fast-paced environment.", "
  • Basic IT knowledge to handle POS systems and cash collection.", "
  • Flexibility to work long hours, including weekends and holidays.
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