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Account Recovery Specialist

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Singapore beBeecollection Full time $40,000 - $60,000
Account Recovery Specialist

We are seeking a skilled and motivated individual to join our loan collection & recovery team.

  • Handle outbound calls and negotiate payments with customers.
  • Achieve collection targets, follow up on arrears, respond to customer inquiries, monitor collection status, investigate cases, and manage delinquent accounts in line with KPIs and collection goals.
About the Role

As an Account Recovery Specialist, you will be responsible for making reminder calls to delinquent customers to encourage timely payments.

You will work closely with the team to identify and resolve any issues that may hinder the collection process.

Key Responsibilities
  • Collection Targets: Achieve set targets for outstanding debts.
  • Customer Interaction: Handle customer inquiries, resolve complaints, and provide solutions to avoid further action.
  • Case Management: Investigate and manage cases involving disputed or unclear debt information.
What We Offer

Our organization provides a supportive and dynamic work environment, allowing our employees to grow professionally and personally.

We offer competitive salaries, performance-based bonuses, and opportunities for career advancement.

Our team is committed to providing excellent service to our clients, ensuring their satisfaction and loyalty.