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Server

2 months ago

Singapore A OPERATIONS PTE. LTD. Full time
Job Title: Waiter/Waitress/Runner

A OPERATIONS PTE. LTD. is seeking experienced and dynamic Waiters/Waitresses/Runners to join our pre-opening team at SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors.

Job Purpose:

The Waiter/Waitress/Runner is responsible for providing high levels of customer service to all diners to ensure they have a memorable experience and return.

Principal Accountabilities:
  • Knows and uses the service guidelines by the brand guideline.
  • Prompt, and courteous greeting of customers.
  • Deliver food to customers on the table in an accurate and timely manner.
  • Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
  • Follow sequence of service standards as per brand guidelines.
  • Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers.
  • Ensure food quality and consistency is delivered at all times.
  • Manage the set up and close down of tables within section.
  • Ensure tables are turned around and ready with minimal delay.
  • Maintain cleanliness and hygiene standards.
  • Ensure the cleanliness and refilling of condiment sets and napkin containers.
  • Keeps all workstations and equipment as clean as possible at all times.
  • Attend all regular departmental briefings and contribute to an open communication within the assigned team.
  • Performs other duties pertinent to this job as assigned.
Communication & Working Relationships:
  • Interacts with customers and shows willingness to serve them with a pleasant attitude.
  • Communicate professionally with the supervisor in charge.
Knowledge, Skills, and Experience:
  • Minimum 1-2 years of experience in similar positions in a high-volume, high-end restaurant preferred.
  • Good in English.
  • Good communications and interpersonal skills.
  • Customer oriented with a positive attitude and smiling face.
  • Cooperative and self-giving team player.
  • Ability and willingness to perform under stress.
  • Positive and high energy level.
Physical Requirements of the job:
  • The job of the Waiter/Waitress/Runner may require:
  • Physical handling of products such as handling trays.
  • Covering different shifts and working during public holidays.
  • Stressful conditions.
  • Standing for long hours.