
Data Analyst for Ecommerce Governance and Experience
2 weeks ago
Data Analyst for Ecommerce Governance and Experience
About the Role:
The Data Analyst will play a crucial role in ensuring the marketplace is safe and trustworthy. You will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, and seller-creator affiliation.
Key Responsibilities:
- Apply investigational and analytical skills to monitor, audit, and analyze potential fraudulent cases and produce root cause analysis reports with value-added risk mitigation suggestions.
- Collaborate with product managers, data scientists, and the engineering team to evaluate the efficiency of existing tools, processes, and models related to fraud management.
- Understand trends and intelligence of fraudulent activities in each market and build systems to mitigate fraud.
- Define key performance metrics and build detailed reporting models for effective tracking, reporting, and feedback on measures implemented.
- Drive process implementation and improvement that streamlines determination of fake orders, incentive abuse, and/or other types of fraud.
- Communicate findings and complex results to key stakeholders and manage timelines of mitigation projects.
Requirements:
- Bachelor's degree or above with a background in Computer Science, Business Analytics, Math, Statistics, or related field.
- Strong data analysis and correlation skills with ability to work through complex and unfamiliar data sets and derive characteristics of different scenarios.
- Comfortable in a matrix organization and able to drive cross-functional and cross-regional collaborations.
- Strong attention to detail and ability to notice discrepancies in data.
- Experience with SQL and analytical tools (SAS, R, Python) is a must.
- Experience with AI and machine learning is a plus.
Benefits:
- A dynamic and global team environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
About Us:
We are a leading short-form mobile video platform. Our mission is to inspire creativity and bring joy. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Why Join Us:
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.
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