Store Leadership and Sales Manager
6 days ago
WGT EHR Pte Ltd is seeking an experienced Retail Store Manager to lead our team in achieving exceptional customer service and sales performance.
About the RoleWe are looking for a highly motivated and results-driven individual to manage our retail store operations, ensuring seamless customer experiences and driving sales growth.
Key Responsibilities:- Customer Service:
- • Deliver outstanding customer service by responding promptly to customer inquiries and resolving issues efficiently.
- • Foster strong relationships with customers through personalized interactions and tailored solutions.
- • Develop strategies to increase customer loyalty and retention rates.
- Operational Duties:
- • Oversee daily store functions, including staff supervision, inventory management, and visual merchandising.
- • Ensure compliance with company standards and policies while promoting a positive work environment.
- • Maintain accurate records of sales, stock levels, and employee performance.
- Sales and Marketing:
- • Drive sales growth by analyzing market trends, identifying opportunities, and developing targeted marketing campaigns.
- • Collaborate with the sales team to achieve or surpass sales targets and key performance indicators (KPIs).
- • Implement effective sales strategies to increase revenue and expand market share.
- Leadership and Management:
- • Foster a culture of excellence within the team by setting clear goals, providing feedback, and recognizing achievements.
- • Develop and implement training programs to enhance staff skills and knowledge.
- • Lead by example, demonstrating high standards of professionalism and integrity.
- Experience: 3-5 years of experience in retail management, preferably in the beauty sector.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
- Skill Set: Strong leadership, communication, and interpersonal skills. Ability to adapt in a dynamic environment. Proficient in computer skills and e-commerce platforms.
- Work Environment: Willingness to work shifts, weekends, and public holidays (44 hours per week).
This estimate is based on industry standards and takes into account factors such as location, qualifications, and experience.
Benefits:- Medical & Dental benefits
- Meal allowance
- Performance Bonus
- Staff discounts
Tan Choon Hau
Senior Talent Acquisition Consultant
EA Licence No:18C9251
EA Reg ID: R1988835
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