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Business Process Operations Specialist

1 week ago

Singapore Manpower Singapore Full time

At Manpower Singapore, we are seeking a skilled Business Process Operations Specialist to join our team. This role is responsible for following up on reported risk cases in a timely and accurate manner via internal platforms and support tools.

The ideal candidate will have excellent interpersonal and communication skills to influence and reach agreements with others. They will also be detail-oriented, self-driven, and curious to learn and work independently in a fast-paced environment.

  • Follow up on reported risk cases and respond via internal platforms and support tools
  • Summarize and classify feedback cases reported, check response and case solving quality weekly
  • Educate internal and external stakeholders to ensure compliance with processes