Technical Support Specialist

2 weeks ago

Singapore beBeeSpecialist Full time $4,000 - $8,000
Job Description

We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support to our users.



Key Responsibilities
  • Monitor application and batch job alerts related to VisionPLUS 10 (Flex)
  • Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.
  • Handle initial triage of incidents and user tickets
  • Provide quick fixes and workarounds for known issues
  • Maintain SOP documentation and knowledge base for recurring issues
  • Elevate unresolved or complex problems to L2/L3 teams
  • Coordinate with development, infrastructure, and vendor teams
  • Support monthly release deployments and patching activities
  • Prepare RCA and incident reports
  • Serve as the first point of contact for VisionPLUS 10-related incidents and service requests
  • Assist with routine tasks such as password resets
Requirements

To be successful in this role, you should have:

  • Excellent problem-solving and analytical skills
  • A strong understanding of computer systems and software
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
Benefits

As a Technical Support Specialist, you can expect:

  • A competitive salary package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
About Us

We are a leading provider of innovative solutions and services.

  • Global Technical Support Specialist

    2 weeks ago

    Singapore beBeeProduct Specialist Full time $90,000 - $120,000

    Job DescriptionYou will be working as a key member of our Global Construction & Infrastructure team, responsible for providing technical and market support for Motorgraders products in the Asia Pacific region.Your primary role will involve:Providing ongoing technical support to districts and dealers, ensuring they have the necessary information to provide...

  • Technical Consultant Cardio

    2 weeks ago

    Singapore beBeeCardio Specialist Full time

    Job Description: "> Patient Support Systems (PSS) Specialists As a regional point of contact for technical escalations, trainings, and readiness, you will drive Service Revenue and ensure the local Technical Services teams provide world-class support to this product group. This is a high-profile role responsible for working closely with Asia and...

  • Technical Consultant Cardio

    2 weeks ago

    Singapore beBeeCardio Specialist Full time $120,000 - $150,000

    Job Description:">Patient Support Systems (PSS) SpecialistsAs a regional point of contact for technical escalations, trainings, and readiness, you will drive Service Revenue and ensure the local Technical Services teams provide world-class support to this product group.This is a high-profile role responsible for working closely with Asia and Global TS...

  • Field Technical Specialist

    1 week ago

    Singapore beBeeTechnical Support Full time $2,400 - $3,500

    Job OverviewThe role of a Field Service Engineer is to provide technical support and service for semiconductor manufacturing equipment. This involves performing installations, troubleshooting, and repairs of equipment, as well as supporting the setup and configuration of new machines onsite."],

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time $80,000 - $160,000

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support and excellent communication skills.

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeeDigital Full time $10,000 - $12,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to provide assistance to users in selected hospitals.Key Responsibilities:Deliver exceptional technical support and basic digital literacy training to hospital staff.Assist customers with general enquiries, advocate for the benefits of using digital services,...

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeesecurity Full time

    Job Title: Technical Support Specialist We are seeking a skilled and detail-oriented Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support and maintenance services for various systems and technologies.

  • IT Technical Support Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time $4,800 - $7,200

    Job Title: IT Technical Support SpecialistWe are seeking an experienced IT Technical Support Specialist to join our team. This role will provide technical assistance and support to employees, ensuring that all technology-related issues are resolved in a timely and efficient manner.

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeetechnical Full time $2,500 - $2,800

    Job Title: Technical Support SpecialistWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team. The ideal candidate will have a strong background in engineering and technical support, with excellent communication and problem-solving skills.

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeeCustomer Full time $4,000 - $6,000

    Job Opportunity: Technical Support Specialist Overview of the RoleWe are seeking a skilled professional to fill the role of Technical Support Specialist and provide exceptional customer support.