
Strategic Messaging Solutions Expert
6 days ago
Job Summary:
">In this role, you will utilize your expertise in messaging channel end-to-end solutioning to enable marketer strategies.
You are accountable from solution design to solution build and deployment, to understanding the impact of your solution.
">Your role is critical to ensuring a high-quality user experience through rigorous quality assurance approaches and intra-team peer feedback.
">In this role, you are central to driving user engagement improvements via relevancy tuning our messaging to discrete cohorts.
">Key Responsibilities:
">Engage with marketers in refinement sessions to clarify strategy requirements to finalize intake.
">Develop messaging solutions and conduct self-quality assurance testing.
">Conduct peer-review quality assurance for Marketing Operations counterparts to enable a deployment-ready status.
">Actively monitor solution deployment for a limited period to readily identify potential bugs to remediate or mitigate.
">Utilize business intelligence reporting or direct analytical queries to determine the business impact of the solution, and then utilize that insight in go-forward refinement sessions or team reporting.
">Requirements:
">2+ years of work experience in marketing operations, analytics, or equivalent applied roles.
">Possess a high bar for quality, and ability to readily spot potential bugs.
">Superb writing skills to utilize for documentation, solution design, and insights.
">Effective communication skills with globally diverse cultures.
">Curious and analytic mindset, striving to build expertise.
">Ability to be on-call when business-critical launches occur.
">Verbal and writing proficiency in English.
">Preferred Requirements:
">Active certifications in messaging platforms (Salesforce, Braze, Adobe Experience Manager).
">Understanding of messaging best practices (email, push, in-app).
">Working knowledge of SQL.
">Experience working in agile teams.
">Verbal and writing proficiency in multiple languages.
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