Medical Device Specialist

2 days ago


Singapore THE AIR STATION PTE. LTD. Full time

At THE AIR STATION PTE. LTD., we are seeking a highly skilled Medical Device Specialist to join our Sleep Team as a lead.

About the Role

This is an exciting opportunity for an experienced professional to work with innovative medical devices in the field of sleep medicine. As a Medical Device Specialist, you will be responsible for providing expert advice and assistance on the usage of therapy devices and products to end-users, including training for medical professionals, allied health personnel, patients, and sales teams.

Key Responsibilities
  1. Product Support: Provide support for sleep apnea device usage according to product usage instructions while prioritizing infection control and patient safety.
  2. Clinical Cases: Support sleep team cases competently and promptly.
  3. Transaction Processing: Process end-to-end transactions for customers from clinical demo to purchase of device.
  4. User Support: Ensure that end-users receive correct advice and adequate professional support.
  5. Feedback Analysis: Analyze customer feedback on clinical application services, which leads to case management improvement projects to increase efficiency.
  6. Sales and Clinical Staff Training: Assist in training new sales and clinical staff on product features and applications, respond to customer inquiries, and provide on-site guidance where needed.
  7. User Training: Conduct training for end-users to ensure they are familiar with and confident in using the products.
  8. Events Coordination: Co-organize trade shows, courses, and events with sales and marketing teams related to product applications and usage.
  9. Training Materials Development: Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
  10. Content Review: Review and update clinical application contents, training materials, and quizzes in the Learning Management Platform to ensure accuracy, up-to-dateness, and systematic presentation.
Requirements

We are looking for candidates with a Diploma or Degree in Nursing, Engineering, or Science, preferably with 2 years of relevant experience in biomedical/healthcare/rehab or homecare. A growth mindset, strong ownership towards execution and results, and ability to work well in a team-based environment are desirable attributes for this role.

A competitive salary of $65,000 per annum is offered for this position, reflecting the company's commitment to attracting top talent. If you are keen to develop your career and make a mark in the medical sector within a dynamic and fast-scaling organization, we invite you to apply online with a comprehensive resume via the APPLY NOW button below.



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