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Payment Process Optimization Specialist
2 weeks ago
This role involves managing payment processes, systems and strategies to ensure a smooth, safe and efficient operation of the payment system. You will be responsible for optimizing payment channels, improving payment processes and managing new payment requirements.
Key Responsibilities
- Manage and optimize payment processes, systems and strategies between customers, merchants and financial institutions
- Optimize payment channels, improve payment processes and manage new payment requirements
- Cooperate with channels, merchants and customers to promptly resolve payment, refund and other issues or disputes
- Analyze payment data (e.g. customer payment patterns and preferences) to identify trends and optimize payment processes
Requirements
- Bachelor degree or above, major in finance/economics is preferred
- 3 years of payment industry background, good understanding of payment resources and industry
- Ability to discover, judge and solve problems, and have process logic and data analysis capabilities
- Excellent communication and teamwork skills, able to work closely with other teams to effectively advance multiple projects
Preferred Skills
- Leadership
- Microsoft Office
- Microsoft Excel
- Data Analysis
- Customer Experience
- Process Improvement
- Interpersonal Skills
- Administration
- Information Technology
- Strategy
