Technical Support Specialist
1 month ago
Job Summary
We are seeking a skilled Technical Support Engineer to provide expert technical assistance to our end-users. The ideal candidate will have a strong background in IT and excellent communication skills.
Key Responsibilities
Provide technical support to end-users via phone, email, or in-person.
Troubleshoot and resolve hardware and software issues in a timely and efficient manner.
Prepare technical reports on support issues, providing feedback and recommendations.
Requirements
Minimum certification in IT or equivalent field with 1-5 years relevant experience.
Knowledge and experience in deploying network devices.
Possess good interpersonal and communication skills.
Ability to work independently and in a team.
Keen to discover and assess new technology for work purposes.
Able to start work immediately or within short notice.
Possess class 3 driving license will be an advantage.
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