Technical Support Specialist

1 month ago


Singapur, Singapore Sheng Siong Full time

Job Summary

We are seeking a skilled Technical Support Engineer to provide expert technical assistance to our end-users. The ideal candidate will have a strong background in IT and excellent communication skills.

Key Responsibilities

Provide technical support to end-users via phone, email, or in-person.

Troubleshoot and resolve hardware and software issues in a timely and efficient manner.

Prepare technical reports on support issues, providing feedback and recommendations.

Requirements

Minimum certification in IT or equivalent field with 1-5 years relevant experience.

Knowledge and experience in deploying network devices.

Possess good interpersonal and communication skills.

Ability to work independently and in a team.

Keen to discover and assess new technology for work purposes.

Able to start work immediately or within short notice.

Possess class 3 driving license will be an advantage.



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