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Transforming End-to-End Credit Documentation

2 weeks ago

Singapore beBeeDocument Full time $80,000 - $120,000
Process Improvement Associate in Credit Documentation

The primary objective of this role is to drive process improvement initiatives related to the end-to-end transaction execution and document management process across Asia Pacific.

  • Lead a cross-functional team in mapping and analyzing the end-to-end documentation process to scope problems, determine root causes, formulate actionable recommendations, design solutions, and quantify operational benefits.
  • Develop and align target state documentation management process vision and roadmap, including impact assessments, change management, and communication plans.
  • Support the multi-year implementation of document management solution(s) across the Credit Product Delivery teams in Asia Pacific in partnership with product, technology, legal, credit risk, and banking teams.
  • Deliver Continuous Improvement (CI) Program for all documentation management process improvement initiatives and Post Implementation Review (PIR) Program to evaluate the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
  • Design, develop, and implement simple and/or semi-complex intelligent automation solutions using UiPath and/or Alteryx.
  • Develop content to provide periodic updates to senior management and business partners regarding project milestones and recommendations to facilitate decision-making.

Requirements:

  • Bachelor's degree
  • Minimum 3 years of experience, including 2 years in financial services, with a minimum of 1 year of proven experience in process improvement and/or change management roles
  • Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply analytical tools, gain findings, and develop solutions
  • Detail-oriented and highly organized, able to handle multiple competing priorities
  • Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment
  • Strong presentation, communication, and interpersonal skills
  • Able to work collaboratively in a team-oriented environment
  • Strong PC skills in Microsoft Suite required

Key Responsibilities

  • Develop and manage documentation workflows to enhance client experience and operational efficiencies
  • Implement continuous improvement initiatives to optimize document management processes
  • Collaborate with stakeholders to achieve shared goals and objectives

Desirable Skills and Qualifications

  • Proven track record of driving process improvement and transformation initiatives
  • Experience working in a fast-paced environment with multiple stakeholders
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills