Fraud Detection Specialist

2 days ago


Singapore beBeeFraud Full time $60,000 - $120,000

The AppleCare Fraud Investigations role requires a professional with expertise in fraud detection and prevention to investigate complex requests, analyze trends, and identify patterns. This position involves reviewing transactions, determining appropriate next steps, and collaborating with business partners to resolve issues.

Key Responsibilities:

  • Investigate suspicious transactions to detect fraudulent activity
  • Review and analyze reports to identify trends and patterns
  • Collaborate with business partners to resolve issues and implement solutions
  • Protect customer privacy by ensuring the integrity, accuracy, and confidentiality of their information
  • Develop and maintain effective communication with internal teams and stakeholders

Requirements:

  • Proficient in Korean and English language skills
  • Minimum of 3 years of experience in a customer service or fraud prevention role
  • Preferred qualifications include knowledge of SAP and experience working in a queue-based environment
  • Strong organizational and multitasking skills, attention to detail, and ability to work in a dynamic environment

Benefits:

  • Opportunity to work with a global team and contribute to the development of the organization
  • Chance to grow professionally and take on new challenges and responsibilities
  • Flexible work environment that promotes inclusion, diversity, and innovation

Other Opportunities:

  • Professional development and training opportunities
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance and contributions

This role is ideal for individuals who are motivated to develop the role and contribute to the organization's success while promoting inclusion and diversity.



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