Dispatcher Team Lead

2 days ago


Singapore beBeeOperations Full time $90,000 - $120,000
Job Title:

Operations Manager

Job Description:

The Operations Manager will oversee daily dispatch operations and be responsible for responding to emergency and non-emergency calls. They will identify and dispatch appropriate units, ensuring the safety of public safety responders and the public.

This role involves supervising a team of communication coordinators, providing training, quality assurance feedback, and coaching. The Operations Manager will also maintain schedules, perform equipment maintenance, and coordinate with technicians.

Required Skills and Qualifications:

A minimum of five years' experience in dispatch radio operations and communications technology is required. At least two of these years must be in a supervisory role or two years as a Dispatcher with the Antarctic Fire Department.

Incident Command System (ICS) 100 and 200 certifications are required, as well as a valid emergency dispatcher certification from APCO, NENA, or a state agency.

Benefits:

Successful completion of Medical and Dental examinations required by the NSF for deployment to Antarctica

Valid Driver's License issued in the United States

Others:

The Operations Manager will work a varied schedule to ensure 24/7 coverage of the communications center. They will also participate in community programs and be willing to deploy to Antarctica for extended periods.


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