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Qualitative Research Director

1 week ago

Singapore Standard Chartered Life and Careers Full time

Standard Chartered Life and Careers is seeking an experienced Research and Insights professional to join our team. As a Senior Manager, Research and Insights, you will play a critical role in shaping the company's business strategy by providing high-quality research insights.

Your primary responsibility will be to lead research projects that uncover new insights, develop meta analyses, and create new understanding of customers' and employees' context. You will work collaboratively with service designers, UX designers, and product owners to support research projects using qualitative techniques.

To succeed in this role, you will need 8+ years of experience in conducting qualitative research studies, including expertise in depth interview facilitation, group moderation, workshop facilitation, and observation protocols. Strong analytical and problem-solving skills are essential, as well as excellent communication and stakeholder management skills.

We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development. If you are passionate about research and insights, we encourage you to apply.