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Fitness Studio Operations Director

3 weeks ago

Singapore beBeeLeadership Full time $30,000 - $70,000
Studio Manager Opportunity

We are seeking a highly skilled and experienced Studio Manager to lead our team and drive studio success. The ideal candidate will have a strong passion for fitness, exceptional leadership skills, and the ability to motivate and inspire others.

The successful candidate will oversee all aspects of studio operations, including scheduling, facility maintenance, and equipment upkeep. They will also develop and enforce policies and procedures to ensure smooth and efficient operations.

  • Key Responsibilities:
  • Operational Management: Oversee all aspects of the studio's operations, ensuring optimal performance and efficiency.
  • Develop and enforce policies and procedures to maintain a positive and motivating environment for staff and members.
  • Monitor key performance indicators (KPIs) and implement strategies to optimize studio performance.
  • Customer Service:
  • Create a welcoming and supportive environment for members, providing exceptional customer service at all times.
  • Address member concerns and resolve issues in a timely and professional manner.
  • Foster a positive and inclusive community through effective communication and engagement.
  • Promote studio programs, services, and products to potential prospects.
  • Sales & Promotion:
  • Ensure prompt and professional attention to all enquiries on all platforms.
  • Track leads and implement a system to achieve effective conversion rates.
  • Promote and sell studio packages, programs, and services to meet sales targets.
  • Design and execute sales and marketing initiatives and campaigns to drive business growth.
  • Class and Program Management:
  • Coordinate and schedule classes according to HQ-provided programs, ensuring proper setup and organization.
  • Collaborate with instructors and trainers to develop new strategies for class setup and execution.
  • Monitor class attendance and member feedback to optimize class offerings and improve customer satisfaction.
Requirements
  • More than 3 years of experience leading and managing teams; experience in the fitness industry is required.
  • Excellent leadership skills with a proven track record of developing people and spotting talent.
  • Strong knowledge of the industry and operational challenges.
  • Able to deliver real improvement and influence stakeholders effectively.
  • Good communication skills with all levels of the business.
  • Strong desire and ability to motivate and inspire people and teams.
  • Clear, logical, and analytical thinker.
  • High standards and attention to detail.
  • Local knowledge and experience or cultural sensitivity.
The Offer
  • Competitive salary with high commissions and bonuses.
  • Health and dental benefits.
  • Guaranteed strong traffic and clientele base.
  • Professional and personal growth opportunities.
  • Career progression and development.
  • Opportunities for courses, training, and further education.
  • Free gym membership and discounted rates for spouse/family member.
  • Good working environment and culture.