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Customer Service Ambassador

2 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500

Job Title: Customer Service Ambassador

About the Role:

We are seeking a highly motivated and dedicated individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for delivering exceptional customer service to our guests and shoppers.

Key Responsibilities:

  • Deliver a memorable shopping experience to visitors.
  • Attend to customer enquiries and feedback to enhance service quality.
  • Manage mall marketing redemptions and perform additional duties as assigned.
  • Provide VIP services to luxury shoppers (training provided).

Requirements:

  • Diploma/Degree in hospitality or related field preferred.
  • At least 2 years of customer service experience.
  • Basic knowledge of MS Office (Word and Excel).
  • Willingness to work various shifts, including mornings, afternoons, and public holidays.

What We Offer:

Our company values diversity, equity, and inclusion, and provides equal opportunities for all employees. Employees are expected to adhere to company policies and ethical standards.