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F And B Team Leader
3 weeks ago
About the Role:
The successful candidate will oversee daily food and beverage operations, ensuring exceptional customer service and high-quality standards are met. This role requires a hands-on leader who can manage staff, maintain inventory, and contribute to the overall success of the establishment.
Main Responsibilities:- Operations Management:Supervise and coordinate day-to-day F&B operations to ensure smooth service, monitor quality standards for food, beverages, and service to maintain customer satisfaction, enforce health, safety, and hygiene standards in line with regulatory requirements.
- Team Leadership & Training:Lead, train, and motivate F&B staff to deliver high-quality service, conduct regular team briefings and provide on-the-job training, assist with staff scheduling, ensuring adequate coverage during peak periods.
- Customer Service:Handle guest inquiries, feedback, and complaints professionally and efficiently, foster a positive dining experience by ensuring attentive and personalized service.
- Inventory & Cost Control:Monitor stock levels, conduct inventory checks, and coordinate with suppliers as needed, assist in managing costs, including labor, supplies, and waste reduction.
- Administrative Duties:Assist with budgeting, sales forecasting, and reporting as required, support the F&B Manager with event planning and special promotions.
- Experience:Minimum 2–3 years in an F&B supervisory role or similar position.
- Education:High school diploma or equivalent; hospitality management qualifications are a plus.
- Skills:Strong leadership, communication, and interpersonal skills, solid understanding of F&B operations, inventory management, and cost control, ability to multitask, prioritize, and thrive in a fast-paced environment.
- Certifications:Food safety and hygiene certifications are advantageous.
- Passion for Hospitality:A genuine passion for delivering exceptional guest experiences.
- Team Player:A proactive and hands-on approach to team management.
- Problem-Solving Skills:A calm and composed demeanor when faced with challenges.
Tell Employers What Skills You Have:
Negotiation
Coaching
Leadership
Ingredients
Microsoft Office
Construction
Quality Control
Housekeeping
Inventory
Sanitation
Compliance
Customer Satisfaction
Customer Service
Scheduling
Timekeeping
Ability To Learn