Help Desk Specialist
1 week ago
About the Position
This role requires a highly organized and detail-oriented individual to provide exceptional customer support services.
Job Description
The successful candidate will be responsible for handling customer inquiries, processing orders, and providing technical support to customers.
Main Duties
- Respond to customer inquiries, resolve issues promptly, and maintain complete records.
- Process orders efficiently, managing logistics arrangements and communicating with customers as needed.
- Provide technical support to customers, addressing their concerns and resolving issues in a professional manner.
Qualifications
- Minimum 1 year of experience in help-desk/technical support for consumer electronics industry
- Strong IT skills and excellent communication abilities
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