
Eye Care Specialist
1 week ago
The Optician is a key professional responsible for assisting customers in selecting suitable eyewear, ensuring proper fitting, and managing the ordering and adjustment of lenses and frames.
This role requires excellent customer service skills, product knowledge, and attention to detail. The Optician must be able to interpret prescriptions accurately, take precise measurements, and address issues related to lens fitting, vision clarity, or frame adjustments.
Key Responsibilities:- Brand Ambassadorship: Represent the brand with integrity and consistency in all customer interactions.
- Customer Service & Engagement: Welcome customers, understand their needs, and recommend suitable eyewear. Deliver expert advice on lens options and proper eyewear care to ensure a memorable shopping experience.
- Professional Refraction: Interpret prescriptions accurately and take precise measurements. Address issues related to lens fitting, vision clarity, or frame adjustments.
- Eyewear Fitting & Adjustments: Edge and fit lenses, adjust and align frames for comfort and clarity. Handle minor repairs and frame adjustments.
- Sales & Targets: Promote products and offers to drive sales and brand awareness. Consistently meet or exceed monthly targets.
- Visual Merchandising: Maintain attractive product displays in line with brand standards. Collaborate with the VM team for impactful in-store presentations.
- Inventory & Orders: Manage stock levels, place lens orders, and ensure timely delivery. Perform regular stock checks.
- Daily Operations: Maintain a clean, organized, and welcoming retail environment.
- Registered Optician under MOH Optometrists and Optician Board
- Entry Level candidates with relevant certification welcome
- Willingness to work retail hours and weekends
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