IT Infrastructure Support Professional

1 week ago

Singapore beBeeExpertise Full time $90,000 - $120,000
Infrastructure Service Delivery Expert

Job Title: Infrastructure Service Delivery Specialist

We are seeking a highly skilled Infrastructure Service Delivery Specialist with broad and deep technical expertise across multiple domains, best practices, and technologies.

  • Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop).
  • Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
  • Execute new initiatives and enhancements that result in innovative use of network and server technologies.
  • Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects that enhance service delivery and user satisfaction.
  • Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
  • Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
  • Develop forecast and track expenditure utilisation.
  • Point-of-Contact of Infrastructure team for new projects and initiatives.
  • Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.

Requirements:

  • Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology, or equivalent qualification.
  • 3-5 years of relevant experience in designing, deploying, and managing enterprise-level ICT infrastructure services.
  • Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security.
  • Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts.
  • Proactive and dedicated professional with a meticulous, organised, and resourceful approach to work.
  • Strong interpersonal, communication (verbal and written), and analytical skills.

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