Senior Leader

5 days ago

Singapore beBeeCustomerExperience Full time $150,000 - $200,000
Director, Customer

We are seeking a seasoned professional to lead our Customer Experience Team as Director, Customer. This key role will oversee the operations of Executive Roundtables, Product Councils, User Groups and Advocacy Programs, driving strategic vision and operational planning to enhance capabilities that align with broader business objectives.

The ideal candidate will have a strong track record of success in building and maintaining client relationships, with at least 3+ years in a leadership position managing teams regionally or globally. Exceptional communication and interpersonal skills are essential for effective engagement and influence of senior stakeholders and external customers.

Key responsibilities include:

  • Developing and implementing strategic plans to drive customer advocacy and engagement
  • Managing cross-functional teams to deliver high-impact programs and initiatives
  • Mentoring and guiding team members to promote a culture of collaboration, innovation and excellence
  • Overseeing daily operations to ensure seamless and professional experience for all participants

We offer a competitive compensation package, including health and wellness benefits, flexible downtime, continuous learning opportunities, investment in your future and family-friendly perks. Join us in our mission to power global markets and make a meaningful impact on tomorrow.

Please note that we value diversity and inclusion and welcome applications from qualified candidates worldwide.

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