Airport Operations Specialist
1 week ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments?
GTRSG PTE. LTD. is seeking a skilled Airport Operations Specialist to join our dynamic team at Changi Airport.
About the Role:
We are looking for a highly motivated individual who can work effectively in a team environment, ensuring seamless airport operations and providing top-notch service to passengers.
Key Responsibilities:
- Manage passenger check-in processes efficiently
- Assist passengers with using Self Service Kiosks and Auto Bag Drops
- Coordinate gate handling duties, including communication with airline crews and other departments
- Escort transit passengers through the airport, ensuring a smooth journey
- Support passengers requiring special assistance
- Perform other ad-hoc duties assigned by your supervisor
Requirements:
- A minimum of GCE 'O' Level or equivalent qualification
- Able to work rotating shifts, including weekends and public holidays
- Excellent customer service skills and teamwork abilities
- Comfortable using computer systems
- Fluent English communication and writing skills
Working Conditions:
The successful candidate will be based at Terminal 4 and work on rotating shifts, which may include mornings, mid-shifts, and overnight hours. The specific timing will vary depending on operational needs.
Tell Employers What You Have to Offer:
Our ideal candidate will have strong troubleshooting, Microsoft Office, and customer experience skills. They should also be proficient in quality management, comfortable under pressure, and able to perform cashiering tasks.
About Us:
GTRSG PTE. LTD. is a leading airport services provider committed to delivering exceptional experiences for passengers. We offer a competitive salary, attractive incentives, and opportunities for career growth.
Estimated Salary: $30,000 - $45,000 per annum
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