Airport Operations Specialist

1 week ago


Singapore GTRSG PTE. LTD. Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments?

GTRSG PTE. LTD. is seeking a skilled Airport Operations Specialist to join our dynamic team at Changi Airport.

About the Role:

We are looking for a highly motivated individual who can work effectively in a team environment, ensuring seamless airport operations and providing top-notch service to passengers.

Key Responsibilities:

  • Manage passenger check-in processes efficiently
  • Assist passengers with using Self Service Kiosks and Auto Bag Drops
  • Coordinate gate handling duties, including communication with airline crews and other departments
  • Escort transit passengers through the airport, ensuring a smooth journey
  • Support passengers requiring special assistance
  • Perform other ad-hoc duties assigned by your supervisor

Requirements:

  • A minimum of GCE 'O' Level or equivalent qualification
  • Able to work rotating shifts, including weekends and public holidays
  • Excellent customer service skills and teamwork abilities
  • Comfortable using computer systems
  • Fluent English communication and writing skills

Working Conditions:

The successful candidate will be based at Terminal 4 and work on rotating shifts, which may include mornings, mid-shifts, and overnight hours. The specific timing will vary depending on operational needs.

Tell Employers What You Have to Offer:

Our ideal candidate will have strong troubleshooting, Microsoft Office, and customer experience skills. They should also be proficient in quality management, comfortable under pressure, and able to perform cashiering tasks.

About Us:

GTRSG PTE. LTD. is a leading airport services provider committed to delivering exceptional experiences for passengers. We offer a competitive salary, attractive incentives, and opportunities for career growth.

Estimated Salary: $30,000 - $45,000 per annum



  • Singapore Changi Airport Full time

    Job OverviewWe are seeking a highly skilled and dedicated Airport Rescue Specialist to join our team at Changi Airport.Key Responsibilities:Operate sophisticated fire vehicles and specialized firefighting equipment during emergency situations.Participate in comprehensive training programs, including a 3-month Basic Airport Fire Fighter training, to develop...


  • Singapore Changi Airport Full time

    Job SummaryThis is a 2-year contract position for an Airport Operations Manager at Changi Airport, responsible for overseeing airport operations across terminal and airside.


  • Singapore Changi Airport Full time

    We are seeking a highly motivated and experienced Airport Operations Manager to join our team at Changi Airport.As an Airport Operations Manager, you will be responsible for managing terminal operations and ensuring the overall safety of the airport. Your role will involve driving promotion and engagement initiatives with airport stakeholders such as...


  • Singapore Changi Airport Full time

    Airport Emergency RoleAs an Airport Emergency Officer, you will be part of a specialized team dedicated to saving lives and minimizing property losses during emergency situations at the airport. Your key responsibilities will include ensuring the operational effectiveness of the firefighting unit under your supervision.Key ResponsibilitiesOperate advanced...


  • Singapore Changi Airport Full time

    Role OverviewAs a dedicated Airport Emergency Officer, you will play a critical role in ensuring the safety of passengers and staff at Changi Airport. This is a challenging yet rewarding position that requires individuals with a strong sense of duty and a passion for rescue work.Key ResponsibilitiesSupervise the operational effectiveness of the firefighting...


  • Singapore Changi Airport Full time

    Role OverviewWe are seeking a highly skilled Airport System Capacity Specialist to join our team at Changi Airport. In this critical role, you will be responsible for overseeing the replacement of existing signalling and communication systems, as well as day-to-day operations and maintenance of the existing APM system.About the RolePerform capacity...


  • Singapore Changi Airport Full time

    Job DescriptionWe are seeking a motivated individual to lead the efforts in reviewing and implementing a new set of operations efficiency measurements at Changi Airport.Key Responsibilities:Develop and implement data-driven strategies to improve airport operationsAnalyse data from various sources, including sensors and existing operational systemsCollaborate...


  • Singapore Changi Airport Full time

    Job SummaryWe are seeking a skilled Airport Concessions Leasing Specialist to join our Airside Concessions Planning & Leasing team at Changi Airport. In this exciting role, you will be responsible for managing the planning and leasing of airside concession categories, driving business growth, and enhancing the competitiveness of our airport retail...


  • Singapore Changi Airport Full time

    We are seeking a motivated individual to lead the efforts in reviewing and implementing a new set of operations efficiency measurements at Changi Airport. This role will enable the Customer Insights team to continuously improve operations and deliver best-in-class experience to our customers.The ideal candidate will have prior experience in airport...


  • Singapore Changi Airport Full time

    Job DescriptionWe are seeking a motivated individual to lead the efforts in reviewing and implementing a new set of operations efficiency measurements at Changi Airport.About UsChangi Airport is a world-class airport that strives to deliver exceptional customer experience. We are committed to continuous improvement and innovation in our operations.Salary and...


  • Singapore Changi Airport Full time

    Job OverviewChangi Airport is seeking a seasoned professional to join our team as an Airport Safety and Operations Lead. This role is responsible for reviewing and developing airside driving and vehicle licensing policies and safety requirements to ensure excellent safety performance.ResponsibilitiesWork with airport partners to conduct incident...


  • Singapore ST-AIRPORT SERVICES PTE LTD Full time

    ST-AIRPORT SERVICES PTE LTD">We are seeking a skilled and detail-oriented Airport Operations Specialist - Cargo Handling to join our team at ST-AIRPORT SERVICES PTE LTD.">About the Role:">">This is a challenging role that requires excellent communication skills, a strong focus on safety, and the ability to work in a fast-paced environment.">The successful...


  • Singapore Changi Airport Full time

    You will be part of a team responsible for the replacement of existing signaling and communication systems and additional Skytrain car to its ultimate design capacity at Changi Airport. Your role will involve day-to-day operations and maintenance of the existing APM system, assisting in overseeing maintenance works carried out by contractors, and monitoring...


  • Singapore Singapore Airlines Full time

    Airport Operations Specialist Job SummaryThe Airport Operations Specialist will be part of the Customer Services & Operations Division, under the Airport Operations (Safety, Security & Compliance) team. This role will focus on ensuring the smooth operation of airport activities, prioritizing safety and security.Key Responsibilities:Load Control...


  • Singapore Changi Airport Full time

    The Engineering Environmental Sustainability (EES) Team at Changi Airport is dedicated to driving key strategic thrusts in the airport's environmental sustainability roadmap. The team collaborates closely with various clusters within Changi Airport Group to formulate, strategize and implement sustainability projects that contribute to a more sustainable...


  • Singapore Changi Airport Full time

    Role Summary:The successful candidate will be responsible for reviewing and developing airside driving and vehicle licensing policies and safety requirements to ensure Changi Airport delivers good safety performance.Working closely with airport partners, the candidate will conduct incident investigations, drive projects to improve existing processes, and...


  • Singapore Changi Airport Full time

    Changi Airport Career OpportunitiesWe are seeking a highly skilled Airport Incident Management Leader to join our team.About the RoleThis is an exciting opportunity for a senior airport emergency officer to lead and manage a group of firefighters, overseeing command and control operations at aircraft incident/accident sites, and coordinating the...


  • Singapore Changi Airport Full time

    Airport Operations Strategy Transformation RoleThe Airport Operations Strategy & Transformation team is the innovation pillar under Airport Management, driving transformation for airport operations.We seek a self-driven individual to join our team, given autonomy to envision, define, and deliver impactful airport-wide projects, particularly in autonomous...


  • Singapore Changi Airport Full time

    About UsChangi Airport is a leading airport operator, driving innovation in airport operations.Job DescriptionWe are seeking a highly skilled Airport Transformation Strategist to join our Autonomous Systems Programme, Airport Ops Strategy team. This role requires formulating and reviewing strategy, driving efforts to scale up autonomous systems operation in...


  • Singapore Changi Airport Full time

    OverviewChangi Airport Group is a leading airport operator in Singapore, dedicated to providing world-class air travel experiences. We are part of the inter-agency team developing Changi East, which encompasses Changi Airport's future Terminal 5.About the RoleWe welcome applications from experienced contract managers to support our cost management functions...