Learning Support Specialist

2 weeks ago


Singapore beBeeLearning Full time

Job Title: Learning Support Specialist

We are seeking a highly organized and detail-oriented individual to join our team as a Learning Support Specialist. This role will provide administrative support and customer service to learners and organizations for courses under assigned portfolios.

  • Provide full range of administrative support and customer service to learners and organizations.
  • Implement learning activities for the social service sector while adhering to guidelines related to management of Continuing Education Training centres.
  • Provide customer service, course administration and logistics support for courses, assessments, events, etc.
  • Attend to phone calls, email and walk-in enquiries.

Key Responsibilities:

  • Handle and process course enrolment applications from learners and organizations.
  • Assist with admissions, process and screen applications.
  • Prepare and submit reports such as income and expenditure statements, course performance reports, funding reports, space utilisation, etc.

Requirements:

  • Customer-centric approach.
  • Able to multi-task.
  • Problem-solving skills.
  • Proactive, self-driven.
  • Organised and systematic.
  • Detail-oriented, meticulous.

Skills & Knowledge:

  • Effective communication and interpersonal skills.
  • Proficient in Microsoft Office applications such as Word and Excel.

Experience: At least 1 year of working experience in training administration.



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