Business Analyst

1 month ago


Singapore DBS Bank Full time
Job Summary

We are seeking a highly skilled Business Analyst - Loan Operations Specialist to join our team at DBS Bank in Singapore. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our secured loan operations.

About Us

DBS Bank is a leading financial institution in Asia, with a strong presence in consumer and corporate banking. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Key Responsibilities
  • Create and update records in our operating systems related to secured loans.
  • Process documentation checks, loan servicing activities, loan redemptions, fee payments, and collections related to secured loans.
  • Prepare instructions, payment advice letters, and notification letters to customers and law firms.
  • Reconcile general ledger accounts, transactions, and documents.
  • Review and update system reports on a daily, weekly, and monthly basis.
  • Handle filing of source reports and media, and arrange for archival.
  • Respond to customer and lawyer inquiries.
  • Manage ad-hoc projects assigned by the Team Manager, including UAT, system enhancements, etc.
  • Ensure all requests are processed within specified service standards, timely, and accurately.
  • Highlight any discrepancies or deviations to the Team Manager/Supervisor.
  • Support the Team Manager/Supervisor to ensure the smooth operation of the team/departments.
Requirements
  • Minimum 2 years of relevant experience in financial institutions with either credit operations or secured loans knowledge.
  • Good organizational skills and attention to detail.
  • Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best-in-class services delivery.
  • Good understanding of operational risks.
  • Strong articulation of knowledge to stakeholders.
  • Proficient in Microsoft Office, especially Microsoft Word and Excel.
Benefits

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our dynamic environment supports your development and recognizes your achievements.


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