Policy Processing and Support Associate

7 days ago


Singapore The Great Eastern Life Assurance Company Limited Full time

We are seeking an Underwriting Support Associate to join our team at The Great Eastern Life Assurance Company Limited. As a member of our New Business administrative team, you will assist in daily operations/processing.

Key responsibilities include:

  • Registration of new proposal submissions into our system
  • Processing policy amendment requests from daily document inflows
  • Sending emails to intermediaries, informing them of outstanding requirements/actions for assessment and policy inception
  • Manning the NBU counter, attending to intermediaries' enquiries and acknowledging submission of new business documents on a rotational basis
  • Attending to email enquiries/requests from intermediaries
  • Assisting with policy premium billings/refunds and dispatch matters
  • Coordinating and collaborating with intermediaries and internal stakeholders to ensure daily work issues are resolved, providing appropriate and timely services to customers

Additional duties may include back-up tasks during team members' absences and other ad-hoc assignments by supervisors.



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