
Electronics Product Support Professional
2 weeks ago
A prominent electronics firm seeks a CS Product Support Specialist through an employment agency.
The ideal candidate will possess at least 3 years of experience in electronics after-sales or a customer-centric technical environment, boasting strong technical knowledge and troubleshooting skills on mobile and consumer electronics products.
Key responsibilities include monitoring and reporting on service quality metrics, providing minor troubleshooting assistance, conducting technical training, and collaborating with factories and HQ teams on quality monitoring and product enhancement initiatives.
Additionally, the successful candidate will be responsible for supporting on-site service and repair activities, product liability tasks, and inventory management.
They will also participate in ad hoc projects related to product quality and service support.
Required Skills and Qualifications- At least 3 years of experience in electronics after-sales or a customer-centric technical environment
- Strong technical knowledge and troubleshooting skills on mobile and consumer electronics products
The selected candidate will have the opportunity to work in a dynamic and challenging environment, collaborate with experienced professionals, and develop their skills and expertise in product support and quality assurance.
OthersThe company offers a competitive compensation package and opportunities for professional growth and development.
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