Senior Salesforce Business Solutions Architect
20 hours ago
Elliott Moss Consulting PTE LTD seeks a highly skilled Senior Salesforce Business Solutions Architect to lead the design, development, and deployment of Salesforce Sales/Service Cloud solutions.
Estimated Salary: SGD 140,000 - 180,000 per annum
Job Description:As a Senior Salesforce Business Solutions Architect, you will play a pivotal role in driving innovation and excellence across various business functions. Your expertise in Telco enterprise processes, order management systems, and Salesforce will enable the delivery of cutting-edge solutions that meet business needs.
Key Responsibilities:- Oversee the development and implementation of Salesforce Sales, Service, and Experience Cloud solutions.
- Ensure solutions meet business needs and adhere to industry standards and best practices.
- Conduct technical reviews and ensure quality control across project phases.
- Provide mentorship and technical guidance to the development team.
- Foster a collaborative work environment that promotes knowledge sharing and problem-solving.
- Work closely with stakeholders to understand requirements, identify challenges, and provide technical solutions.
- Facilitate communication between business and technical teams to ensure smooth project execution.
- Address and resolve technical challenges in a timely and efficient manner.
- Recommend innovative solutions to enhance system performance and usability.
To be successful in this role, you will require:
- A strong understanding of Salesforce platform capabilities and limitations.
- Familiarity with Telco Enterprise B2B ordering and fulfilment processes.
- Knowledge of fixed-line connectivity products (e.g., Ethernet, VPN, Optical Fibre).
- Functional understanding of Telco Order Management Systems (OMS) capabilities.
- Experience in designing and optimizing business processes.
- Ability to translate business requirements into technical solutions.
- Proficiency in wireframe design and user experience optimization.
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
- Strong problem-solving abilities and a proactive approach to technical challenges.
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