Senior Salesforce Business Solutions Architect

20 hours ago


Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

Elliott Moss Consulting PTE LTD seeks a highly skilled Senior Salesforce Business Solutions Architect to lead the design, development, and deployment of Salesforce Sales/Service Cloud solutions.

Estimated Salary: SGD 140,000 - 180,000 per annum

Job Description:

As a Senior Salesforce Business Solutions Architect, you will play a pivotal role in driving innovation and excellence across various business functions. Your expertise in Telco enterprise processes, order management systems, and Salesforce will enable the delivery of cutting-edge solutions that meet business needs.

Key Responsibilities:
  • Oversee the development and implementation of Salesforce Sales, Service, and Experience Cloud solutions.
  • Ensure solutions meet business needs and adhere to industry standards and best practices.
  • Conduct technical reviews and ensure quality control across project phases.
  • Provide mentorship and technical guidance to the development team.
  • Foster a collaborative work environment that promotes knowledge sharing and problem-solving.
  • Work closely with stakeholders to understand requirements, identify challenges, and provide technical solutions.
  • Facilitate communication between business and technical teams to ensure smooth project execution.
  • Address and resolve technical challenges in a timely and efficient manner.
  • Recommend innovative solutions to enhance system performance and usability.
Required Skills and Qualifications:

To be successful in this role, you will require:

  • A strong understanding of Salesforce platform capabilities and limitations.
  • Familiarity with Telco Enterprise B2B ordering and fulfilment processes.
  • Knowledge of fixed-line connectivity products (e.g., Ethernet, VPN, Optical Fibre).
  • Functional understanding of Telco Order Management Systems (OMS) capabilities.
  • Experience in designing and optimizing business processes.
  • Ability to translate business requirements into technical solutions.
  • Proficiency in wireframe design and user experience optimization.
  • Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
  • Strong problem-solving abilities and a proactive approach to technical challenges.


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